If you have never signed up for a web hosting account or you’re changing companies and the new one uses a Control Panel that you haven’t seen before, you may get confused about how to perform a certain task in your account or on your desktop computer. That’s why, some web hosting companies have created a knowledge base, which outlines the most frequent questions and issues pertaining to their platform, rather than including only general details. This type of knowledge base will allow you to find the desired info quickly and easily, so you will not have to invest both time and efforts on issues that may require something as elementary as clicking a button or ticking a tickbox. In this way, not only can you get stuff done, but you can also get to know tons of new and beneficial details, both about the way you can administer your account and about the way the web hosting service works in general.

Extensive Online Documentation in Shared Web Hosting

Our shared web hosting plans include an exhaustive knowledge base where you can find information about all the predicaments that you might face and their solutions. You can acquaint yourself with how to set up and manage a mailing list, how to use an .htaccess file, or how to proceed if the settings of your email client are accurate, but still you’re unable to send email messages, for instance. We’ve tried our absolute best to be as comprehensive as possible and to encompass all possible options so as to save you time and efforts and to supply you with different solutions for each single issue. The knowledge base contains educational articles as well – both generic ones about the hosting service as a whole, and more specific ones, which will let you in on the features and functions of the Hepsia hosting Control Panel. You can find articles that are dedicated to particular features and functions in each section of the Control Panel, whereas if you would like to see the complete archive of articles, you should go to the dedicated Help section.

Extensive Online Documentation in Semi-dedicated Servers

Our company’s semi-dedicated servers feature a rich article archive where you can find any info that you might require about our hosting services or about the Hepsia Control Panel that we use. We’ve prepared it based on the feedback that we have assembled from our clients over the years and, as a consequence, our articles tackle particular issues that you might run into and propose the best way to fix them, for instance receiving an HTTP 500 error message or not being able to send e-mails from your PC although you have the right SMTP server settings. The articles are available in every Control Panel section and you can consult them at any time. They can help you heighten your knowledge not only about our platform, but also about the web hosting sphere in general, as they offer how-to instructions and general info such as what file access permissions or cron jobs are.