If your website hosting service provider provides live chat support, you'll be able to talk to an agent in real-time and learn helpful info or get a problem resolved promptly. The advantage of using chat rather than calling to consult with a live person is that you will need just a computer with web access, so that you won't pay any charges when you are in a different state or country. In addition, it will be easier to copy and paste data like domains, usernames or error messages in other words details which are sometimes difficult to give to the other party on the phone. The real-time chat is also a much faster approach to contact the website hosting provider's support crew in comparison to using a ticketing system. Last, but not least, if some situation requires a little more time to be dealt with, you are able to do something else entirely while you wait for assistance on the live chat, therefore you will not waste time - something that's not possible if you're on the phone.

Live Chat Support in Shared Web Hosting

We supply a live chat support service for all shared web hosting that we offer and we are able to help you with almost everything in real time. In case you don't have an account with our company yet, we are able to give you more information about the packages to help you to choose the most appropriate plan. In case you are an active client, we are able to help you with any billing or general issue along with with various common technical matters, for example an email address installation in a desktop email client. In case you cannot give us a call for whatever reason or you are in some country where we do not have a local telephone number, the live chat is the best choice to contact us. Of course, some issues require extra time to investigate and test, so you'll have to open a support ticket to our technicians, but nonetheless, we are able to save your time and assist you with many issues on the chat.

Live Chat Support in Semi-dedicated Servers

We provide live chat support as a part of our services, therefore any time you have any kind of questions concerning our semi-dedicated servers, you're able to contact our customer care team at any moment regardless of whether you've already obtained an account or not. Generally, the chat service is for billing, pre-sales and general questions and issues, but we're able to assist you with a lot of technical questions too. We will help you pick the proper package for your sites if you do not have an account yet, we can answer all of the billing questions or concerns you could have or we can help you with setting up your new email address on your computer or smartphone - all the aforementioned will be done promptly as our live chat service is online all day long, every single day. Whenever you need help, you can chat with an agent and save considerable time.