Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center

  • In the Web Site Control Panel you will find a detailed Help Center section featuring a ton of articles and frequently asked questions. They are contributed by our support team of proficient technicians. Simply type in your question and our clever software will offer you the best answer.

  • Top quality support service
  • Video Tutorials

  • For users who’d like to find out how to settle a typically experienced problem by watching a video lesson, we’ve added a selection of video tutorials to our Web Site Control Panel. All the video clips are very short and easy to follow. They offer step–by–step demonstrations of different website administration operations.

  • Intuitive help center
  • A Sixty–Minute Ticket Response Guarantee

  • All semi–dedicated servers are backed up by a 24/7 customer service and include a sixty–minute response time guarantee. Our professional techs will be available 24–7–365 and will fix any problem that you might face within less than one hour after the client support ticket submission. In the majority of instances, a response will be given to you within twenty minutes.