Customer Support Channels
A 1–hour Response Guarantee
Supplying top notch support in a timely manner is our top priority, so we backup each shared web hosting plan with a 1–hour ticket resolution warranty. The moment you post a ticket or post an email, our user help support staff will try all they could do to generate the most appropriate answer to your situation and to give you information in due time.
A Top–quality Support Service
Get in touch with us whenever necessary. Our crew of technicians is going to be on the web for you 24x7x365 to react to all of your issues and to correct any problem that you might have. You will be able to submit a tech support ticket from your Web Site Control Panel or drop an email whenever. Furthermore, on working days, you can easily ring us or use the online chatting alternative.
An Intuitive Help Section
Our Control Panel gives you a complete know–how base that’s incorporated into all parts. In each part, you’ll find a Help control key which will load for you a list of step–by–step online classes on how to use a specific function or perform a selected action. Also, we have prepared mini seminar clips so you can get a better idea of the Control Panel’s interface.