• 1 hour ticket response
  • 1 hour ticket response

  • We are committed to supplying a swift and adequate answer to every customer support ticket sent by a customer. Our proficient client service team members will review your situation and will think of the best solution. We offer a 1–hour response time guarantee for all customer support tickets. In reality, our average technical support ticket response time has proved to be twenty minutes.

  • Top quality support service
  • An Outstanding Client Support Service

  • Our tech support team members have considerable experience in the shared web hosting sphere and are proficient enough to come up with a prompt answer to your problem. If, however, the problem at hand is not within the competency of a customer service technician, the helpdesk ticket will be forwarded to a programmer or sysadmin for additional investigation.

  • Intuitive help center
  • An Easy–to–Browse Help Section

  • To help you get a quick tip on how to use a particular service, we have included a truly intuitive Help section in the Web Site Control Panel. You can browse through a wide collection of web hosting account administration articles and website management articles, refer to the F.A.Q. database or check out our instructional video tutorials.