Help and Support Channels
A 1–hour Ticket Reply Warranty
Our group of professionals will do their best to respond to your help tickets in about 1 hour. If, however, the situation you have come across demands some help from the Administrators’ =Dept,= we will forward the ticket to the technician on shift and will submit a reply to tell you.
Top–quality Technical Help And Support Service
Our client support team is going to be working for you round–the–clock to to handle all assistance inquiry tickets that you send. We offer technical assistance for all software that are installed in advance on your hosting server. These include our in–house produced Web Site Control Panel, the selected OS plus the server admin panel (in accordance with the VPS type).
An Educational Help Section
In the Web Site Control Panel that is included as a gift along with your virtual server, you will discover a content rich Help section, containing everything you need to know about managing your web pages and apps. We have introduced a wide array of how to reports and video courses that display the common web site management responsibilities in an easy–to–understand form.