Q: What does the web site migration service entail? Will my site be safe?
A: The web site migration service that we are offering is free (within a certain limit). We’ll migrate your site(s) to our state–of–the–art cloud hosting platform without you having to do anything. We know from personal experience that switching hosting providers can lead to lost information and undesirable downtime. Because of this, we’ll accomplish all that for you for free!We have knowledgeable administrators whose chief task is to make sure that your web site works exactly as it did on your previous hosting platform. The administrators are well–versed in transferring custom–made sites, as well as sites that are based on famous applications like Joomla™ and WordPress.
Q: Web site migration sounds like a lot of work. Just how long is it going to take?
A: There are plenty of factors to take into account – the total amount of files, the physical size of the database, the complexity of the website itself and the present workload of our website migration experts, etc. That being said, we do our best to accomplish all website migrations within a 48–hour time period. Less sizeable websites are transferred much faster – typically within 24 hours.
Q: Do you require anything from me before you start moving my website?
A: We’ll require the login details for your old hosting provider’s Control Panel and the site’s name (domain name).
Q: The login info for my hosting account is sensitive. How can I rely on you?
Q: How about downtime? Will my site be unavailable?
A: While we transfer your website, it will be available both in your web hosting account with us and in your account with your former web hosting provider. After the transfer is complete, we’ll make sure that everything is working properly and that the integrity of your web content is not jeopardized before telling you that the transfer is done. After that, we’ll instruct you how to transfer the domain name over to your hosting account with us and how to edit your DNS settings.
Q: Will my old hosting provider know that I’m leaving them?
A: While we move your website content, your web hosting provider will not be aware of the transfer at all. We will not touch base with them in any way.
Q: Which hosting providers can you transfer web content from?
A: We support all Linux–driven hosting platforms. In essence, if we can obtain access to your Control Panel, we’ll be able to transfer your site.The only platforms that we do not support are closed–source website creation platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.